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1️⃣”What is your education and experience?”

You should understand who you are seeing, prior to showing up for your appointment. It can be a red flag if the educational credentials/clinical experience is not clearly disclosed.

2️⃣”Do you have an audiologist at the clinic?”

Some insurances and third-party providers require an audiologist; it’s important to understand your potential coverage to maximize eligible funding sources.

3️⃣”What are your hours? How long does it take to get an appointment, once I become a patient?”

The last thing an individual wants is to be left without care when their hearing status has changed or they run into an issue. It’s important to ask availability ahead of time, to ensure there are no surprises.

4️⃣”What manufacturers do you work with? Are the devices “locked?”

Some clinics have access to 1 or 2 manufacturers—therefore, recommendations may be limited. Some companies “lock” their devices, making it challenging to seek a second opinion or explore a different provider in the future.

5️⃣”What is the cost involved for appointments, devices, and follow up care?”

If clinics are offering “free assessments” it’s likely because they’re more interested in discussing hearing aids with you then your overall hearing healthcare. Typically, if clinics charge for initial appointments, their devices aren’t priced as high. Simply put, “nothing is free” and the costs are hidden elsewhere.

Hearing care is healthcare. Hearing care is comprehensive. It’s important to understand exactly who you’re seeing/dealing with. Ask the hard questions!

We look forward to seeing you and answering these important questions at your next appointment!


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